Züri Elektro & Benetics: Digitalization as a Competitive Edge
- Industry: Electrical Engineering
- Employees: approx. 40
- Location: Zurich, Switzerland
The Challenge: Everything works – but not always smoothly
“Many companies still underestimate the power of digital tools — we see them as a strategic competitive advantage,” says Nicolas Eindiguer, COO of the group companies. As the person responsible for digitalization, Nicolas works closely with operations to bring in new solutions from day one.
Before introducing Benetics, the team’s daily routine was full of paperwork, emails, and phone calls — leading to questions and avoidable extra work. “What’s been done? What’s still missing? Who’s on it?” says project manager Simon Brodbeck. “If the project timeline doesn’t match the actual situation on-site, things get critical fast — and the project lead feels it first.”
Small Start – Big Impact
Benetics was first tested with just one team. “For us, the key was simplicity — we wanted a solution that works easily and reduces complexity,” says Simon. “That’s exactly what Benetics delivered. The team picked it up quickly, and the benefits were clear right away. So, we rolled it out to everyone.”
Less Friction, More Revenue
A typical example: A worker on-site gets a new task. In the past, that meant verbal instructions, scribbled notes — and uncertainty about whether the message was understood. With Benetics, that’s no longer an issue. “I can instantly see what’s done and what’s still open,” says Simon. “If I need to update or forward something, I can do it right in the app — no detours, and everyone understands.”
Reporting (rapports) has also become much simpler — with a positive impact on revenue. “A change order is a service not included in the main contract. If it’s not recorded quickly, it can’t be billed. That’s lost revenue, and it’s a problem for many companies,” explains Nicolas. Today, workers create their reports in seconds — directly by voice.
“We have many employees from different backgrounds,” Simon adds. “Thanks to the voice assistant with automatic translation, they can record their work in their native language — including photos. The project manager gets everything within seconds. That never worked so smoothly before.”
The Three Biggest Benefits of Benetics for Züri Elektro:
- Simpler communication between site and office: Everyone stays on the same page — no back-and-forth, no misunderstandings.
- Knowledge is preserved: Easy input means more information is stored centrally — improving quality across the board.
- Better control over services and billing: Change orders are captured immediately — transparent documentation enables higher revenue
Practical Example: St. Peter’s Church, Zurich
A complex project with many players: During the renovation of the historic St. Peter’s Church, Züri Elektro was responsible for all electrical work. Communication wasn’t limited to their own team — the specialist planner was actively involved too.
When old wiring was removed, the planner wanted to know if it could be reused for microphone connections at the pulpit. The question was logged directly in Benetics, complete with photos and details. The planner received exactly the info they needed — right away. “That’s what real digital teamwork looks like,” says Simon.
Conclusion: Clear Benefits, Tangible Impact
“Benetics brings real value to project execution — on-site and in the office,” says Nicolas. Simon adds, “Our workers used to grumble about reporting. Today, they do it on their own — because it just works.”
Next up: The solution will gradually roll out to other companies in the group. “With Benetics, we have a partner who doesn’t just deliver but helps shape every new development,” says Nicolas. “This is a journey we’re on together.”
