“Everyone Should Get Paid for the Work They Do” – How Marquardt Roofing Makes Every Job Visible
- Industry: Roofing & Façade Construction
- Location: Waghäusel, near Karlsruhe, Germany
- Employees: Approximately 30 employees plus subcontracting partners
The Challenge: Extra Work Without Proper Documentation
Unexpected work is part of every construction project. Standing water has to be removed from a roof. Other trades delay the schedule. Additional repairs suddenly become necessary.
All of this work needs to be documented so it can be billed later. In reality, that often failed because daily reports or handwritten notes were never completed. “Nobody enjoys writing reports. We constantly had to chase people just to get the work documented,” says Klaus Marquardt.
The problem was especially noticeable with subcontractors. Many drove directly to the jobsite in the morning and straight home after work. Daily reports and extra work documentation often never made it back to the office.
The Solution: Voice Instead of Paperwork
Today, daily reports, site documentation and extra work records are created simply by speaking into Benetics AI. Every worker can document work in their own native language. They describe what happened in plain language, and Benetics AI automatically creates a structured report.
The rollout started with a small pilot involving a few employees and subcontractors. After positive feedback from both the field and the office, the company expanded the platform across more projects.
For Klaus Marquardt, successful digitalization has one simple requirement: “It can’t be that the office saves time while the field has more work. A good process has to save time or frustration for both.”
Photos Create Clear Documentation
One feature Marquardt especially values is the combination of voice documentation and photos. “Being able to add photos to a report so easily is a real game changer.”
If questions arise later about additional work, the documentation already exists. A photo of standing water on the roof, another trade blocking the work area or an unexpected repair clearly explains why additional labor was required. That creates transparency and reduces unnecessary discussions between everyone involved.
Real Example: Better Documentation from Subcontractors
Marquardt has also seen major improvements when working with subcontractors. In the past, external crews often submitted very few daily reports—or none at all. Today they create reports directly with the Benetics AI Voice Assistant.
On one project alone, subcontractors created around ninety daily reports and more than eighty work reports. “We’re getting documentation today that we simply didn’t have before,” says Klaus Marquardt.
That information makes completed work fully traceable and significantly improves project reviews and job costing. When a subcontractor explains that a project became more difficult than expected, Marquardt now has the documentation needed to understand the situation—and compensate everyone fairly.
Three Benefits Marquardt Roofing Sees with Benetics AI
- Greater Transparency: Voice reports combined with photos clearly document what happened on every jobsite.
- Better Collaboration: Employees, subcontractors and office staff all work on the same platform with the same information.
- Fair Compensation: Extra work is documented immediately and can be billed with confidence.
Conclusion
For Klaus Marquardt and his team, Benetics AI is much more than a digital reporting tool. It helps make work visible, reduces misunderstandings and creates fairer collaboration between the field, subcontractors and the office.
Or, as Klaus Marquardt puts it: “Everyone should get paid for the work they do.”
